Group Lead Robotics Service & Maintenance - NEURAGym (human)

Your mission & challenges

Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians

Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons

Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from

Define assembly quality standards and enforce them consistently across every technician and every shift

Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team

Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable

Lead technicians on customer site installations and commissioning at trade fairs

What we can look forward to

Must-have

Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar

5+ years in prototype construction or assembly of complex mechanical systems

2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output

Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings

Experience in robotics, automation, or special-machine construction

Strong communicator in German and/or English; able to bridge shop floor and engineering

Willingness to travel for customer installations and commissioning

Nice-to-have

Hands-on experience with actuators, gear systems, or mechatronic assemblies

Background writing or improving assembly SOPs and maintenance documentation

Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)