Workplace and People Operations Manager

About the Role

Own the day-to-day workplace and people operations for a growing AI customer service software team in Berlin. You will help create a smooth, welcoming employee experience while building practical processes and automations that support the team as it scales.

What You'll Do

Manage office operations, including supplies, equipment procurement, inventory, workspace organization, and productivity systems.

Own the employee lifecycle from onboarding through offboarding, preparing hardware, access, and workspaces for new hires.

Design and run culture initiatives and internal events that help keep the team connected.

Build and implement workplace and people operations processes, improving them as the team grows.

Use AI and no-code tools to automate recurring workflows and reduce manual work.

Handle varied requests and provide hands-on support across workplace and people operations.

What We're Looking For

At least 2 years of experience in workplace operations, office operations, or people operations, ideally in a startup.

Experience building and implementing processes for onboarding, offboarding, and office management.

Hands-on experience managing office supplies, equipment procurement, and inventory.

Experience owning the employee lifecycle and designing culture initiatives or internal events.

Experience building automations for workplace or people operations workflows using AI, no-code tools, or automation platforms.

Fluency in both English and German, strong organization and attention to detail, and a proactive approach to solving problems.

Compensation & Benefits

Visa sponsorship is not available.

Location

This is an on-site role based in Berlin, Germany.